Returns and Refunds
At Diamtrendz, we take great care in inspecting and packing the product. However, for any reason if you are not satisfied with the product, you can return it to us within 15 days from the date of delivery for a full refund. Alternatively, you can also exchange the product for a different size subject to availability of the product.
Once your returned item is received, our team will review the returned item. Any items that show signs of wear or usage cannot be accepted for refund/exchange.
In case of refund, the payment shall be initiated through the same mode of payment as the original purchase within 24hrs of receiving the returned product. The refund amount will be credited back to the customer's account within the time span stipulated by the bank.